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Authentication

Every request to /v1 and /mcp carries the key in a header:

Authorization: Bearer atl_live_7Kq2mZ9xR4aB_…

Authentication answers

Situation Status code
No header, malformed, unknown or wrong key 401 invalid_api_key
Expired / revoked key 401 api_key_expired / api_key_revoked
IP outside the list 403 ip_not_allowed
Plan without the API (Básico) 403 plan_required
Suspended account 403 account_suspended
Owner of a personal key without access to the account 403 forbidden

After 20 invalid keys in a minute, the IP address is blocked for 10 minutes.

Custom domains

/v1 and /mcp also answer on your account's own (white-label) domain, for that account's keys only. The docs live on the platform address (https://atende.suporteja.com.br/developers).